Repair Case Study

PROBLEM

A homeowner in Falmouth contacted us after learning their roof needed replacement, which meant their existing solar system had to come down first. Sounds simple enough—but like many things on Cape Cod, there was a little more to the story. The solar system had originally been installed through a leasing company under a power purchase agreement, requiring coordination between multiple organizations before any work could begin. The homeowner was also concerned about timing. The project was taking place during peak solar production season, and every day the system sat offline meant missed energy savings. To make matters more complicated, older solar systems can sometimes hide unpleasant surprises. Corroded hardware, discontinued parts, and unnecessary replacement costs are common when systems are removed for roofing projects. The homeowner wanted a company that could protect their investment while keeping the project moving smoothly.

SOLUTION

After verifying requirements with the leasing company and coordinating approvals from all parties involved, we handled the permitting process and safely removed the system. Every panel, attachment, and component was carefully labeled, organized, and stored so reinstallation would be as efficient as possible. Experience matters on projects like these. While some installers automatically budget for replacing large portions of older solar systems, we took a more meticulous approach. By carefully preserving the existing equipment, we were able to reuse 98% of the original system, replacing only a few corroded bolts at no additional cost. The homeowner chose to work with their preferred roofer, and we coordinated seamlessly around their schedule. Within days of the roof being completed, our team returned to reinstall, test, and reactivate the solar system, minimizing downtime and getting the home back to producing clean energy as quickly as possible.

TESTIMONY

"I was worried this project would turn into a logistical headache, but Falmouth Solar made the entire process surprisingly easy. They coordinated with the leasing company, worked seamlessly with my roofer, and kept me informed every step of the way. The system was back online much faster than I expected, and I really appreciated the care they took to preserve my existing equipment. The professionalism and attention to detail were outstanding."
-John P, Falmouth